For most of our trips, you will be booking directly with ShibShib so our Standard Booking Conditions and any applicable Special Conditions will apply. 

1. TERMINOLOGY: As used in these Terms and Conditions:

a. “Activity” means each recreational or other activity in the course of the Trip.

b. “Guest,” “Traveler,” “you,” and “your” refer to the guest or passenger making a Trip or travel reservation with us and also applies to any member of a guest’s or passenger’s traveling party. 

c. “Guest Confirmation” means the confirmation of booking.

d. “Our”, “us,” and “we” refer to ShibShib Travel, LLC d/b/a ShibShib, 12559 Arnold Mill Rd, Milton, GA 30004. 

e. “Trip” means an Adventure on our website, catalog, or marketing materials you have reserved that is set forth in your Guest Confirmation and includes all Activities.

2. SERVICE PROVIDERS/SUPPLIERS: We may license or engage qualified professional tour operators to organize and administer activities or travel. Any such designated tour operator, its parent, subsidiaries, and assigns, and their respective employees, affiliates, officers, directors, successors, representatives, agents and assigns (collectively “Tour Operator”), in turn, acts only as an agent for any transportation carrier, hotel, ground operator, restaurants, or other suppliers of services connected with specific itineraries (“Suppliers”). Suppliers are solely responsible and liable for providing their respective services and neither we nor Tour Operators are responsible for delay, mishap, inconvenience, expense, irregularity, bodily injury, illness, emotional distress, death, or loss to property occasioned by or through the conduct or omission of a Supplier, each of which is subject to the laws of the country or state where the services are provided. In addition, the passenger tickets in use by any carriers will constitute the sole contract between you and the carrier; the carriers are not responsible for any act, omission, or event during the time you are not aboard their conveyances.

3. INDEPENDENT ACTIVITIES: If you decide to participate in any activity or excursion that is not arranged or led by us or the Tour Operator, neither we nor the Tour Operator shall have any responsibility for or control over your safety or well-being, which will be solely your responsibility.

4. PRIVACY POLICY AND COMMUNICATION PREFERENCES: Guest consents to these Terms and Conditions and acknowledges Guest has read our Privacy Policy (see below). If any portion of the Trip is fulfilled by Suppliers (as defined above), by booking the Trip, Guest understands that we may provide Guest personal information to Suppliers for their independent use to fulfill the reservation. 

5. TRIP ACTIVITY LEVEL AND REQUIREMENTS AND UNIQUE RISKS: You are advised to carefully read the details of your selected itinerary before booking a Trip to understand the activity level and requirements, including the list of Activities which may involve one or more unique risks (“Unique Risks”) as further detailed in the Travel Agreement (defined below). Certain itineraries may not be suitable for all Guests, including Guests with disabilities, due to terrain/local conditions, the nature of the Activities, or otherwise. Neither our staff nor our Suppliers/contractors may physically assist Guests who need or may need assistance during the Trip or with respect to any Activity. All Guests are strongly encouraged to consult with their personal physician before booking a reservation. In addition, select itineraries may require Guests to obtain prior written approval from their personal physician. Note: with regard to expedition and river cruises, please contact us regarding availability of embarkation and disembarkation assistance by Trip. Please contact us about specific itineraries or Activities. 

6. ALLERGIES AND SPECIAL DIETARY REQUESTS: On the Trip, meals are prepared based on the availability of ingredients in each destination. Please keep in mind specific meal requests may not be available at every stop. Further, please be advised that food and beverage locations are not owned or operated by us. For food and beverage offerings arranged by us, we use reasonable efforts to communicate special dietary requests to the locations and, for pre-packaged retail food and beverage, we rely on supplier/manufacturer ingredient labels. Please contact us so you can make an informed choice because food preparation processes and menus vary by location. You are responsible for deciding whether any particular offering meets your requirements. We cannot guarantee that any offering is completely free of allergens.

7. ELIGIBILITY/MINORS: Our website establishes minimum eligibility ages for each itinerary as well as recommended minimum ages, which are based on several factors; however, some Activities may have weight or height restrictions and/or different minimum ages than our overall minimum eligibility age or recommended minimum age. Please contact us for details. All persons under age 18 must be accompanied by a parent or legal guardian over age 21 in the same room. In the event a minor is not accompanied by all legal guardians on the Trip, you agree to carry (or will ensure that the approved traveling companion, if any, carries) a notarized document from each legal guardian not on the Trip, granting approval for the minor to travel on the Trip and to present said documents to any authority requesting them. In the event you are the sole guardian of the minor, you agree to carry documentation evidencing such and present to any authority when requested.

8. REPRESENTATION OF HEALTH/SAFETY/RIGHT TO TERMINATE: By booking your Trip, you represent and certify that you and all members of your traveling party: (i) have carefully read the details of the itinerary and selected an itinerary that is appropriate for each person’s abilities; (ii) do not have any impairment or disability which might present a safety risk during the Trip or any of the Activities; (iii) have consulted with a personal physician as appropriate; and (iv) will immediately advise us if anyone in your travel party is unable to meet the safety requirements that are necessary for the safe operation of the Trip or Activity. If your circumstances change between the date of booking and the Trip departure, you must inform us as soon as possible and advise us of any special requests.

We reserve the right to cancel, terminate, discontinue, or modify any reservation, Trip, or Activity, if the Guest cannot meet the safety requirements that are necessary for safe operation or fails to obey signage, instructions, protocols, or rules. We further reserve the right to: (i) immediately terminate any Trip or Activity if the Guest is disruptive or otherwise adversely impacts the experience for others, without any refund to the Guest; and (ii) make changes to the itinerary or Activity as appropriate for safety, security, comfort, or convenience, without liability or notice.

9. PREGNANCY: For any cruise Trip, women who have entered their 24th week of pregnancy as of the Trip start date or who will enter their 24th week of pregnancy during the Trip will not be permitted to book the Trip. For all other Trips, airlines and local Suppliers may have additional restrictions applicable to women who are pregnant, and depending on the week of pregnancy, pregnant women may not be permitted to book or participate in certain Activities. For these select itineraries, neither a physician’s medical statement nor a waiver of liability will be accepted by us. We cannot be held responsible or liable for any complications relating to pregnancy at any stage. If pregnant, you are strongly encouraged to consult with your personal physician before booking a Trip regardless of itinerary. Please contact us if you have questions about specific itineraries.

10. TRAVEL INSURANCE: Travel insurance is strongly recommended and is available through multiple independent travel insurance providers. Travel insurance typically provides coverage for Trip cancelation and interruption, baggage protection and delay, travel accidents and delay, and emergency medical and dental services and certain associated transportation. If you do not purchase travel insurance, you are responsible for any medical expenses, any medical evacuation costs, and any other costs arising during your travel. 

Trip cancelation insurance is available at an additional cost. For more information, please contact us.

11. PRICING DETAILS: All prices are: (i) per person based on two persons sharing a room or cabin, unless otherwise noted; (ii) quoted in U.S. dollars; (iii) estimates based on tariffs; currency values, airfares and third-party charges; and (iv) subject to change prior to booking. Prices vary for each Trip based primarily on when you book, when you travel, room configuration and room location. The specific inclusions of the Trip are set forth in the itinerary. Any items not specifically noted are not included in the Trip price.

Once your deposit and signed Travel Agreement (defined below) is received by us, your Trip price is guaranteed, except where price increases may result from increases in government taxes or fees. Guests added to your party after initial booking will be priced at the then-prevailing rate. Single accommodations are subject to a single supplement and subject to availability based on type of Trip and time of booking.

For Private Expeditions* Only: The price per person reflected in the Guest Confirmation is based on the number of Guests on the Trip. In the event of a Guest cancelation, we reserve the right to increase the price per person reflected in the Guest Confirmation. We shall notify you if the price per person increases, and you agree to pay the increased price by the required invoice dates. In the event you add one or more Guests to your Trip, we reserve the right to reduce the price per person reflected in the Guest Confirmation.

12. DEPOSIT AMOUNTS: A per-person deposit is required to confirm a reservation. For reservations made within the timeframe between the Final Payment Date (as defined below) and departure, you must pay an amount equal to 100% of the Trip price, but your reservation will remain fully refundable up to 72 hours (the “Hold Period”) to allow you time to review the Travel Agreement (see below).

Approx. 10% of lowest published Trip price for each departure

13. FINAL PAYMENT DATES: The following are the final payment dates (“Final Payment Date”) by Trip type that apply, unless the reservation is made on or after the Final Payment Date, in which case 100% of the Trip price is required to be paid at the time of reservation:

• Western Hemisphere Destinations: 90 days prior to departure
• Eastern Hemisphere Destinations: 120 days prior to departure

Payment(s) must be made in U.S. dollars and we accept all U.S. major credit cards, check, or wire (certain countries only). Do not send cash. A Guest’s reservation may be canceled if full payment has not been received by the final payment date. Payment and deposit policy for bookings made for a group (“Group Travel”) may vary. Please contact us for complete details.

14. GUEST CANCELATIONS AND REFUNDS: Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancelation of pending reservations and applicable fees will be assessed. 

You may cancel by telephone or in writing. The time of cancelation will be the date upon which we receive notice from you. Arriving late or leaving a Trip in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of a Trip.

Unless stated otherwise in your Guest Confirmation, the following cancelation policy shall apply:

Western Hemisphere Destinations

Days Prior to Trip Start....Fees (% of Trip price)

• 90 Days or More....Deposit and, if Hold Period applies, 100% of Trip price are nonrefundable after the earlier of (i) the end of the 14-day grace period, (ii) the Hold Period, or (iii) our receipt of your executed Travel Agreement
• 89 to 46 Days....50%
• 45 to 0 Days....100%

Eastern Hemisphere Destinations

Days Prior to Trip Start....Fees (% of Trip price)

• 120 Days or More....Deposit and, if Hold Period applies, 100% of Trip price are nonrefundable after the earlier of (i) the end of the 14-day grace period, (ii) the Hold Period, or (iii) our receipt of your executed Travel Agreement
• 119 to 90 Days....50%
• 89 to 46 Days....75%
• 45 to 0 Days....100%

Notwithstanding the above cancelation fee schedule: 1) for reservations made subject to a Hold Period, any payments made shall be fully refundable during the Hold Period; and 2) nonrefundable payments applied from placeholder reservations towards the Deposit or Trip price remain nonrefundable.

The cancelation fees set forth above shall apply irrespective of resale by us. Cancelation policy for Group Travel may vary. Please contact us for complete details.

15. PRE- AND POST-TRIP EXTENSIONS AND EXTRA ARRANGEMENTS: We recommend that you arrive a day or two prior to the start of your Trip to get acclimated and to allow for unexpected travel delays. Also, you may choose to stay a day or two after to extend your Trip on your own. Both pre- and post-stays are available at additional cost to you. Please contact us for price, details, and availability, which are not guaranteed. On some Trips, airport meet & greet and hotel transfer services are available in connection with these additional days. Our special rates for these additional days are only available if booked through us in conjunction with a Trip and cannot be combined with any other offer. Canadian Guests: please contact us or your travel agent.

The policies regarding deposits, payments, and cancelations for all Trips also apply to pre- and post-Trip extensions and hotel nights, and extra arrangements confirmed on any Guest’s behalf, unless otherwise noted. Any revisions made to the booking, such as a change in departure date or choice of Trip, are subject to the cancelation policy.

16. AIR TRAVEL: Neither we, Tour Operator, Suppliers, nor any of their affiliates will be liable for any airline’s cancelation penalty incurred by the purchase of a nonrefundable ticket to or from the Guest’s Trip departure city or return city. Any airline tickets issued are subject to the carrier’s refund policy. Baggage and personal effects are at all times the sole responsibility of the Guest.

17. ITINERARY MODIFICATIONS/OUR RIGHT TO CANCEL: We will make every reasonable effort to operate the Trips as advertised; however, we and Tour Operator reserve the right to curtail or modify the itinerary, including but not limited to curtailment or modification of Activities, hotels, meals, transportation, and Experts, as we deem necessary. Please also note that during certain holidays and peak periods or due to repairs or renovations, some Activities may be disrupted or unavailable. Deviations from planned Trip itineraries or any aspects of the travel may occur. If conditions make ocean or river routes unsafe for navigation or in other respects, or raise sufficient doubt about safety, we and Tour Operator reserve the right to modify or provide alternate services, which may include, but are not limited to, providing accommodation on the docked water vessel (ship/boat/raft) or on land and/or substituting ground arrangements for river cruise transportation. We and Tour Operator further reserve the right to reduce the number of Experts, and to modify other services to accommodate a smaller group, if a minimum number of guests is not reached. Similarly, the stated group maximum size may be marginally exceeded if necessary to accommodate a family. None of these modifications or changes shall affect the Trip price or entitle you to any credit or refund.

We shall also have the right, in our sole and absolute discretion to cancel or modify a reservation in whole or in part, at any time if the reservation includes or was made as the result of a mistake or error of any kind, including, but not limited to, a mistake or error in price or description of the Trip or Activity, where it appears that a Guest has engaged in fraudulent or misleading activity in making the reservation, or due to prior disputed or suspected fraudulent payment transactions. If a reservation is canceled by us, in cases where we have received a valid and confirmed payment, we will provide a refund, and shall have no responsibility beyond the refund of monies paid to us related to the cancelation by us.

We reserve the right to cancel any Trip or Activity because of inadequate enrollment that makes the Trip or Activity economically infeasible to operate or because of good-faith concerns with respect to the safety, health, or welfare of the Guests. If we cancel a Trip prior to departure, the Guest will be provided with a full refund of monies paid to us; except in the event that the cancelation is due to a significant event that makes it infeasible to operate the Trip as planned, in which case the Guest will be provided with a refund and/or credit toward a future Trip equivalent to the amount paid.

If a Guest elects to leave a Trip in progress of their own volition, the Guest will not receive any type of refund. If we or Tour Operator cancels the Trip in progress and the Guest elects not to immediately return to the Guest’s original point of departure for the Trip, or if the Guest elects to leave a Trip in progress of their own volition, the Guest acknowledges and agrees that: (i) the Guest shall be solely responsible for Guest’s travel plans once Guest departs the Trip; (ii) neither we nor the Tour Operator shall have any responsibility for or control over the Guest’s safety or activities once the Guest departs the Trip; and (iii) the Guest will be solely responsible for any and all costs that may arise out of the Guest’s decision to not return to the original point of departure from the Trip in progress. Except as outlined above when we cancel a Trip, you will have full responsibility for any expenses, including any nonrefundable expenses, incurred by you in preparing for a canceled Trip or for any additional arrangements should you embark prior to the scheduled group departure date.

18. TRAVEL AGREEMENT: The General Release, COVID-19 Release, and Travel Agreement, which also incorporates these Terms and Conditions (the “Travel Agreement”) is an agreement containing a general release of liability, indemnity, assumption of risks and other provisions provided to you upon booking. You will be required to sign and return the Travel Agreement to us as soon as possible. If you choose not to execute the Travel Agreement, you have 14 calendar days after booking to cancel and receive a full refund of your deposit, or, if a Hold Period applies to your reservation, you have the Hold Period to cancel and receive a full refund of the Trip price. We strongly advise that you not make any commitments that cannot be canceled within 14 calendar days after booking, or during the Hold Period, as applicable. Once we receive your executed Travel Agreement, your deposit and other amounts paid are nonrefundable unless otherwise stated in your Guest Confirmation. If you do not return the Travel Agreement before departure, and are not within the refundable timeframes noted above, you will not be able to participate on the Trip and all amounts paid are nonrefundable unless otherwise stated in your Guest Confirmation.

19. FORCE MAJEURE: Neither we nor our corporate parent, subsidiaries, affiliates, assigns, employees, officers, directors, successors, representatives, agents, or independent suppliers, will be held liable for any loss or damage due to delay, cancelation, or disruption in any manner caused by any of the following causes, to the extent beyond our reasonable control: acts of God, accidents, riots, wars, hostilities, blockages, revolutions, riots, insurrections, terrorist acts, epidemics or pandemics (including but not limited to COVID-19), quarantines, civil commotions, breakdown of communication facilities, natural catastrophes, governmental acts or omissions, changes in laws or regulations, labor strikes, fire, explosions, or sabotage. 

20. NAME CHANGES/TRANSFERABILITY: Reservations and Trip components are non-transferable. We will make a reasonable effort to accommodate changes to Guest names prior to departure provided that at least one member of the originally-booked party travels; however, we reserve the right to pass on to you any third-party costs (such as from airlines or Suppliers (as defined herein)) we incur in so doing. 

21. GOVERNMENTAL ADVISORIES/NECESSARY TRAVEL DOCUMENTS: You are solely responsible for obtaining and understanding current travel advisories, warnings, requirements, and restrictions by contacting your travel agent, applicable embassies, and consulates. We strongly encourage you to visit the U.S. State Department’s website at https://travel.state.gov and the U.S. Centers for Disease Control and Prevention website at https://www.cdc.gov. Non-U.S. residents should consult the appropriate consulates regarding passport, visa, and other document requirements. All Guests must have valid government-issued proof of citizenship to travel, in addition to any other requirements of the country of origin and countries visited. Those without proper documentation may be denied travel. In addition, you may be denied entry to the countries visited if you do not meet each country’s entry requirements. If you did not purchase air travel through us, you are solely responsible for notifying us of flight changes affecting your arrival or we will not be able to meet you at the specified arrival airport. Failure to obtain documents does not negate the Travel Agreement, and any extra costs incurred for rerouting due to travel without the necessary documents will be your responsibility.

You are solely responsible for obtaining any documents required for your participation on the Trip such as a valid passport, all visas, vaccination certificates, and any other documents which may be required by your itinerary or as required for traveling with minors, and complying with any destination specific requirements or restrictions.

22. GOVERNING LAW: YOU AGREE THAT ANY DISPUTE WHATSOEVER (WHETHER IN TORT, CONTRACT OR BASED ON STATUTE) IN CONNECTION WITH, RELATED TO, OR ARISING DIRECTLY OR INDIRECTLY FROM YOUR TRIP, YOUR PURCHASE OF A TRIP FROM US, THESE TERMS AND CONDITIONS, THE TRAVEL AGREEMENT, OR ANY OTHER DOCUMENTATION RELATED TO YOUR TRIP SHALL BE DETERMINED EXCLUSIVELY IN ACCORDANCE WITH THE LAW OF THE STATE OF FLORIDA, WITHOUT REGARD TO ITS CONFLICT OF LAWS PRINCIPLES. THESE TERMS AND CONDITIONS, THE TRAVEL AGREEMENT, AND ANY OTHER DOCUMENTATION RELATED TO YOUR TRIP SHALL BE DEEMED TO BE ENTERED INTO AND CONSUMMATED ENTIRELY IN THE STATE OF FLORIDA. 

23. CALIFORNIA TRAVEL RESTITUTION FUND NOT APPLICABLE: We are not a participant in the California Travel Consumer Restitution Fund.

25. TERMS SUBJECT TO CHANGE: These Terms and Conditions are subject to change at any time without prior notice.

(Rev. 1/5/2025)

ShibShib Travel, Inc. ("Shibshib," "we," "us" or "our") respects your privacy. This Privacy Policy is intended to describe how we collect, use, and disclose Personal Information that you submit to us and that we collect through our website www.shibshibtravel.com ("Website" or "Site") and mobile application ("Application").

This Privacy Policy applies to anyone accessing our Website or Application (collectively, "you"), including (a) casual visitors to our Website who do not sign up for an account on the Website ("Site Visitors"), (b) travel agent users ("Agent Users") who have registered to use our Website or Application and who have engaged with us to coordinate travel tours offered by ShibShib ("Tours") for customers, to learn about our products and services and to manage their agency's relationship with ShibShib, (c) customers ("Guest Users") who have registered to use our Website or Application to engage in forums, save a trip to their bucket list, and to manage the details of their and/or their group's booking or participate in a Tour (Agent Users and Guest Users, together, "Registered Users").

Information We Collect

For purposes of this Privacy Policy, "Personal Information" is information about you that can be used to identify you or the clients of Agent Users, which may include, for example, your name, postal address, email address, phone number, IATA number, credit card number and expiration date, as well as other non-public information that is associated with that information.

We may collect and use certain Personal Information in order to offer, maintain, provide, improve, personalize and administer our products and services, including information and services related to Tours (collectively, "Services"). Instances in which we collect and use certain Personal Information from our Website and Application include the following:

• When you or your Agent User create an account with us or book a Tour or travel service. We collect Personal Information when you create an account with us or make a Tour booking or purchase other Services from us. This Personal Information may include but is not limited to information such as your name, address(es) (primary and secondary), phone number(s), username and password, email address(es), date of birth, location data, gender, passport information, emergency contact information, payment and billing information, itinerary information (e.g., travel method, flight number), travel preferences, communication preferences, itinerary preferences (e.g., selected excursion choices) and other profile information.
• Group Travel and Bookings by Third Parties. If someone else is making a reservation on your behalf, we will request Personal Information, travel preferences, and other information about you from that individual in order to complete your booking. In addition, if you are traveling with a group, the other members of your travel party may be able to view certain of your profile information in accordance with the permissions you or the Agent User grants, but they will not have the ability to change such information.
• When you communicate with us, engage with our content, or sign up for materials. We collect Personal Information, such as you and your friend's or colleague's contact information, and other information you may submit, when you communicate with us; sign up you, your colleague or the client of an Agent User to receive or download brochures, publications, news, videos, webinars or other promotional materials. We may also collect Personal Information when you engage with content on our Site, such as when you view a webinar, browse an itinerary page, or search for a destination.
• When you engage with our online communities and forums. We may collect Personal Information when you engage with our online communities and forums. For example, if you are a Registered User, you have the ability to write trip reviews and provide certain information about you and/or your trip. Please note that online forums may be publicly accessible and other users may view information you post in the forums. We recommend that you exercise care in deciding what information and content you wish to disclose on the areas of the Site or Application that are accessible to the general public.
• Location Data. We may collect approximate or, with your consent, precise location data through our Application or when you access our Site or Services from a mobile device as part of the functionality of our Services, such as to provide points of interest recommendations, weather information, and to enable directions related to your trip or itinerary. We do not collect precise location data unless you have consented to its collection.
• When you participate in surveys, contests, sweepstakes, or rewards or other programs. We may request or otherwise collect Personal Information, such as your name, email address, and other contact information, when you enroll or participate in surveys, contests, sweepstakes, or rewards or other programs. Participation in these programs is voluntary.
• When we collect data from third parties or publicly-available sources. We may obtain certain data about you from third-party sources to help us provide and improve the Services and for marketing and advertising. We may combine your Personal Information with data we obtain from our Services, other users, or third parties to enhance your experience and improve the Services.
• When we leverage and/or collect cookies, device IDs, location data, data from the environment, and other tracking technologies. We may collect certain Personal Information and non-personally identifiable information using cookies and other technologies, such as web beacons, device IDs, geolocation, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalization, performance/analytics, and advertising. Our "Cookies and Similar Technologies" section contains more information and options to control or opt-out of certain data collection or uses.

You are not required to provide all Personal Information identified in this Privacy Policy in order to use the Site or Application; however, please note that if you do not provide the Personal Information requested, we may be unable to provide some or all of the Services to you.

Information Use and Disclosure

We use the Personal Information we collect in order to offer, maintain, provide, improve, and administer the Site, the Application and the Services, including the Tours. These uses include the following:

• To communicate with you regarding the tour-related Services, including to provide you important notices regarding your travel itinerary or trips, to provide agenda reminders and notifications, and to address and respond to your requests, inquiries, and complaints;
• To administer your account, including to verify your identity and to authenticate and authorize access to our Services;
• To fulfil orders, requests or purchases you have made, to facilitate and/or complete reservations, to contact you in relation to any issues with your booking or use of our Services or in the provision of our Services;
• To provide Personal Information to our service providers related to the provision of the Services;
• To remember information so that you will not have to re-enter or look for it the next time you visit our Website or Application
• For marketing purposes, including to contact you about offers, products, promotions, subscriptions, developments or services which we think may be of interest to you, and for third parties' marketing purposes in connection with our Services;
• To develop, provide, and improve our Site, Application, Tours and other Services, including to better tailor the features, performance, personalization and support of our Tours and related Services, and for statistical and analytics purposes;
• To solicit information from you via surveys and to conduct research in connection with our Services;
• To diagnose or fix problems you are having with the Website or Application
• To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties;
• To enforce our Terms of Use, this Privacy Policy, or agreements with third parties;
• To comply with laws, regulators, court orders, or other legal obligations, or pursuant to legal process.

We may disclose your Personal Information as described in this Privacy Policy, including:

• Affiliates. We may disclose some or all of your Personal Information to our subsidiaries, joint ventures, and other companies under our common control (collectively, "Affiliates"), for the purposes described in this Privacy Policy. Where we share Personal Information with our Affiliates, we will require our Affiliates to honor this Privacy Policy.
• Service Providers and Vendors. We may disclose Personal Information to distributors, service providers, payment processors, and vendors in order to maintain the Site and Application and provide, improve, and personalize the products and Services, including to fulfill a request for services, to process payments, and to administer our Tours. We may also share Personal Information for other technical and processing functions, such as sending e-mails on our behalf, fulfilling orders, technical support, or otherwise operating the Site or Application, for analytics.
• Travel Agents and Business Partners. We may disclose Personal Information to business partners with whom we have partnered to provide specific services or to Agent Users in order to facilitate and/or complete your travel reservations or share information related to your Tour.
• Legal Process. We may disclose Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or as otherwise pursuant to legal process.
• Protection of Rights and Interests. We may also use and disclose Personal Information to establish or exercise our legal rights, to enforce our Terms of Use or this Privacy Policy, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
• Business Transactions. Subject to applicable law, Shibshib reserves the right to transfer some or all Personal Information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale or transfer of all or a portion of Shibshib's assets. If any such transaction occurs, the purchaser will be entitled to use and disclose the Personal Information collected by us in the same manner that we are able to, and the purchaser will assume the rights and obligations regarding Personal Information as described in this Privacy Policy.

Cookies and Similar Technologies

Shibshib uses cookies and similar technologies to enhance and customize your experience on the Site and Application, including making return visits easier for Registered Users, and for analytics. We also use cookies and similar technologies for purposes of marketing and advertising, including interest-based advertising. To opt out of our cookies, please adjust your browser settings.

A "cookie" is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to track Personal Information previously entered by a web user on our Site. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. Cookies can remember login information, preferences, and similar information.

Cookies, as well as other tracking technologies such as HTML5 local storage, and Local Shared Objects (such as "Flash" cookies), and similar mechanisms, may record information such as a unique identifier, information you enter in a form, IP address, and other categories of data.

We also use web beacons or "pixels," and in certain circumstances may collect IP address, screen resolution and browser software and operating system types, clickstream patterns, dates and times that our site is accessed, and other categories of data.

If you want to block the use and saving of cookies from the Site on to the computer's hard drive, you should take the necessary steps within your web browser's settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, certain parts of our Site may not function correctly. For information on how to disable cookies, refer to your browser's documentation.

Third Party Data Collection of Non-Personally Identifiable Information

Third-party companies may use non-cookie technologies to recognize your computer or device and/or to collect and record information about your web surfing activity including your activities on this website. These technologies may be used directly on this website. Please keep in mind that your web browser may not permit you to block the use of these non-cookie technologies, and those browser settings that block cookies may have no effect on such techniques. Though non-personally identifiable information does not personally identify anyone, we are still committed to giving users the opportunity to exercise choice about the data we collect.

We may allow ad networks, to collect certain, non-personally identifiable, information when you visit our website. Third-party companies may use non-personally identifiable information gathered during your visit to this web site in order to provide advertisements about products likely to be of greater interest to you.

SMS/MMS Text Messaging

Shibshib will not purchase consent, or sell, rent or share consent to opt-in to our mobile SMS/texting program.

Additional Information Related to Mobile Devices

If you use our Application or access the Site from a mobile device, we may collect additional information, such as device information (such as your mobile device ID, model and manufacturer), operating system, version information, IP address, carrier-related information, including the name of your wireless carrier, and IDs related to the cell phone hardware in your phone as well as the network to which the device is connected, mobile phone number, application-specific and instance-specific identifiers, and location information, as further described in this Policy.

Interest-Based Advertising

Interest-based advertising is advertising that is targeted to you based on your Website and Application usage over time. You have the option to restrict the use of information for interest-based advertising and to opt-out of receiving interest-based ads. Depending on from where you access our Site, you may also be asked to consent to our use of cookies, including advertising cookies.

The opt-outs for interest-based advertising require that strictly necessary cookies are not blocked by the settings in your web browser. We support the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance in the U.S., the Canadian Digital Advertising Alliance in Canada, and the European Digital Advertising Alliance in the EU. If you live in the United States, Canada, or the European Union, you can visit Ad Choices (US), Your Ad Choices (Canada), or Your Online Choices (EU) to find a convenient place to opt-out of interest-based advertising with participating entities for each region. These websites also provide detailed information about how interest-based advertising works. Opting out does not mean that you will no longer receive advertising from us, or when you use the Internet. It just means that the data collected from our website will not be used for interest-based advertising and that the advertising you see displayed on websites will not be customized to your interests.

De-Identified or Anonymized Data

We may create de-identified or anonymous data from Personal Information by removing data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you or through obfuscation or through other means. Our use of de-identified and anonymized data is not subject to this Privacy Policy.

Information from Children Under 18 Years of Age

We do not knowingly collect Personal Information online from individuals under 18 years without parental consent. If you become aware that an individual under 18 years of age has provided us with Personal Information without parental consent, please contact us. If we become aware that an individual under 18 years has provided us with Personal Information without parental consent, we will take steps to remove the data as permitted by law.

Links to Other Sites

Our Site or Application may contain links or otherwise provide access to another website, mobile application, or Internet location (collectively "Third-Party Sites"). We provide these links merely for your convenience. Shibshib has no control over, does not review, and is not responsible for Third-Party Sites, their content, or any goods or services available through the Third-Party Sites. Our Privacy Policy does not apply to Third-Party Sites. We encourage you to review the privacy policies of any Third-Party Sites with which you choose to interact.

Opting-Out of Certain Communications

If you want to stop receiving future marketing messages and materials, you can do so by clicking the "unsubscribe" link included in our email marketing messages or by contacting us. Once you have submitted your email address to "unsubscribe," please note that you may continue to receive emails for a time while our system updates your request. Please note that you may continue to receive communications from us for non-marketing purposes, such as communications regarding your account or the Services.

In addition, Registered Users can manage their communications preferences by logging into My Account or Agent Connect and accessing the Preferences Center.

Processing in the United States

Please note that if you are visiting the Site from outside of the United States, your information may be transferred to, stored, and/or processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. If you are located outside of the United States, the transfer of Personal Information is necessary to provide you with the requested information, products, and services and/or to perform any requested transaction. By using any portion of the Site, you acknowledge and consent to the transfer of your information to our facilities in the United States.

Security

We implement technical and organizational security safeguards designed to protect your Personal Information. However, please be advised that we cannot fully eliminate security risks associated with the storage and transmission of Personal Information.

Accessing or Updating Your Information

Registered Users can access or update their information by logging into their account and utilizing the account profile settings.

Unless otherwise prohibited by law, you may also make a request to access, update, correct, modify, or delete your Personal Information that we maintain by e-mailing us.

CALIFORNIA PRIVACY RIGHTS

Under Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information (as defined by California law) the business shares with third parties for those third parties' direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us with "Request for California Privacy Information" in the subject line and in the body of your message. Be sure to provide in the request sufficient information to properly identify you and/or the members of your family.

Privacy Policy Updates

We may update our Privacy Policy from time to time. We encourage you to periodically review this page to stay informed of how we may process your information.

Contact

For questions regarding this Privacy Policy, please contact us at:

ShibShib Travel, Inc.
12559 Arnold Mill Rd
Milton, GA 30004

By email:
ehab@shibshibtravel.com

By phone:
+1 404-821-6455

Countries can change their requirements and advice at short notice, so check the latest information.

As stated in our booking conditions, it’s your responsibility to make sure you have everything you need to travel to and from your destination with ease.

This may include visas, entry and COVID-19 vaccination requirements.

You should also check:

The most up to date government travel advice for your departure and arrival destination such as the U.S. Department of State travel advisories and U.S. 

The Essential Trip Information for your trip to find out important details about your destination, such as visa and entry requirements, travel insurance, accommodation, joining point instructions and what to pack.

Safe and responsible travel, always.

Be prepared and check entry requirements, travel alerts and more - so you can stay informed and travel safely.

When you travel with us, you can be confident that your safety is our priority. We're committed to ensuring our trips are safe for everyone - for our travelers, our leaders and crew, and the people we visit along the way.

Travel alerts

Travelling responsibly and safely is important to us. We monitor global events to make operational decisions and produce travel alerts for you, based on informed advice.

Safety guidelines

Our extensive Health & Safety Guidelines ensure your wellbeing is looked after during your travels.

Local leaders

Our leaders will be there to guide you, ensuring your safety and wellbeing is the number one priority.

On ground experts

We're with you every step of the way through our value chain – from our suppliers, to our on-ground operations and leaders.